Core Offerings
01
Digital Strategy
I develop clear, actionable roadmaps that transform your digital presence into a powerful business asset.
02
Operations
Optimizing your internal workflows to ensure practical implementation and seamless scalability.
03
Learning Design
Structured solutions for training and knowledge management that drive long-term growth.
OUR APPROACH • STRUCTURED SOLUTIONS • CLEAR COMMUNICATION • PRACTICAL IMPLEMENTATION • LEARNING DESIGN • DIGITAL STRATEGY • OUR APPROACH •
A Structured Path to Digital Excellence
01. Strategic Discovery
I begin by analyzing your current digital footprint and identifying specific operational gaps that need targeted intervention.
02. Blueprint Design
I craft a comprehensive implementation roadmap that prioritizes clear communication and practical execution for your team.
03. Operational Integration
I facilitate the seamless integration of learning design and digital tools into your daily operations, ensuring long-term scalability.
04. Continuous Optimization
Monitoring and refining our strategies based on performance data to ensure your digital presence evolves with your business.
Meet Shawna
Digital operations strategist and educator with 15+ years scaling organizational capability.
I specialize in helping small businesses translate their vision into structured digital experiences—whether that's a website that converts, curriculum that develops your team, or product strategy that drives growth.
My background spans eCommerce leadership (scaling fashion and beverage brands), product operations (building systems that grew revenue 24%+), and learning design (implementing programs that reached thousands). More recently, I've focused on helping small businesses and teams navigate digital transformation—streamlining workflows, building better learning experiences, and creating digital products that actually work for your people.
I bring hands-on operational expertise, strategic thinking, and a teaching perspective (I teach business and digital strategy at George Brown Polytechnic and Centennial College). Whether you need a website, a learning program, a product strategy, or help pulling it all together, I apply the same approach: understand your needs, design structured solutions, and implement with clarity.
Bilingual (English/French). MBA, Global Leadership.
Let’s Work Together
I work collaboratively with you from start to finish. We'll start by understanding your goals and constraints, then I'll design a structured approach tailored to your business. Throughout, I prioritize clear communication, keeping stakeholders aligned, and building solutions that your team can actually execute and maintain. Reach out today to schedule a consultation and start building your structured digital strategy.
Email: hello@shawnawhish.com
Phone: +1 416.580.3725
Location: Toronto, ON
In Conversation
Featured insights and collaborative dialogues on the evolving landscape of digital strategy and operations.